What do you need at my address?
We need legal, safe access to the vehicle and enough working room around it. If you live in an apartment community or plan to book at work, please confirm that mobile detailing is permitted in the parking area before your appointment.
Do I need to be there during the service?
You should be available at arrival for vehicle access and a quick condition review, but you do not need to wait beside the car. We will coordinate key handling and contact you when the service is complete so you can review the result.
How should I prepare my vehicle?
Please remove valuables, child seats when possible, and personal items from areas you want cleaned. For a Full Detail, clearing the seats, floors, cupholders, and cargo area lets us spend more time cleaning rather than organizing belongings.
Can you wash at an apartment or office?
Often, yes, as long as the property allows mobile detailing and the parking space is safe and accessible. Tell us about gates, parking restrictions, garages, or management rules in the booking notes so we can confirm the location in advance.
What if the weather turns bad?
High wind, lightning, heavy rain, or extreme conditions can affect the quality and safety of an outdoor detail. If conditions are unsuitable, ShinePro will contact you to arrange a new time; weather-related changes will be discussed before arrival whenever possible.
Is the $150 Full Detail right for every interior?
The Full Detail is priced for a standard vehicle in typical used condition. Severe staining, heavy pet hair, biohazards, or unusually large vehicles may need extra time or may require a separate quote, which we will discuss before beginning.
What does the $400 ceramic service do?
Ceramic protection creates a hydrophobic layer over properly prepared paint, helping water and routine grime release more easily. It does not make paint scratch-proof, and durability depends on the vehicle’s condition, storage, washing habits, and aftercare.
Is my booking confirmed when I submit the form?
No. The form sends a request with your preferred package, date, and location. ShinePro will contact you to confirm coverage, timing, site access, vehicle condition, and the final appointment details.